How do I get access?
Your organization adds you to its volunteer roster. In the app, choose Set up your account and enter the same email address. The verification email lets you create a password without revealing whether an address is on file.
support
help when you need a hand
Quick answers for signing in, finding shifts, reminders, and your account.
I forgot my password.
Choose Forgot password on the sign-in screen. If the email is attached to an active volunteer account, you will receive a secure reset link.
Why am I asked to choose an organization?
After your password is verified, choose the organization where you are helping. Each organization keeps its own shifts, locations, and approvals separate.
How do I claim or cancel a shift?
Open a shift to see its time, location, capacity, and clearance requirements. Choose Sign up or Join waitlist. Your upcoming shifts appear on Today, where you can also cancel before the shift ends.
How do I manage shift reminders?
Open Profile and choose Turn on reminders. You can turn them off there at any time. If your device has denied permission, use Open device settings to change it.
How do I delete my account?
Open Profile, choose Delete my account, enter your current password, and confirm. This removes your sign-in profile and device access for the organization shown in Profile. If you use many hands with another organization, delete that separate account while signed in to it. The account deletion page explains which operational records an organization may retain.
still stuck?
Email me with the organization name, what you were trying to do, and the exact message you saw. Do not send your password or authentication code.
hello@manyhands.works